This is the nature of empathy, to think oneself into the minds of others. These are the mechanics of compassion: you are under the bedclothes, unable to sleep, and you are crouching in the brushed-steel lavatory at the rear of the plane, whispering a final message to your loved one. There is only that one thing to say, and you say it. All else is pointless. You have very little time before some holy fool, who believes in his place in eternity, kicks in the door, slaps your head and orders you back to your seat. 23C. Here is your seat belt. There is the magazine you were reading before it all began.
The banality of these details might overwhelm you. If you are not already panicking, you are clinging to a shred of hope that the captain, who spoke with such authority as the plane pushed back from the stand, will rise from the floor, his throat uncut, to take the controls...
If the hijackers had been able to imagine themselves into the thoughts and feelings of the passengers, they would have been unable to proceed. It is hard to be cruel once you permit yourself to enter the mind of your victim. Imagining what it is like to be someone other than yourself is at the core of our humanity. It is the essence of compassion, and it is the beginning of morality.
The hijackers used fanatical certainty, misplaced religious faith, and dehumanising hatred to purge themselves of the human instinct for empathy. Among their crimes was a failure of the imagination. As for their victims in the planes and in the towers, in their terror they would not have felt it at the time, but those snatched and anguished assertions of love were their defiance.
Ian McEwan, 2001.
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